CUSTOMER CARE
CAN WE HELP?
FREQUENTLY ASKED QUESTIONS
Your DL piece is more than just clothing—it’s a rare, exclusive part of fashion history. Each collection is available for only one season only, meaning what you own is a limited piece and won’t be restocked or recreated. By wearing DL, you’re not just showcasing bold, innovative design, but also holding a collectible piece that reflects your adventurous spirit and unique taste. Owning a DL garment makes you part of a select group of individuals who appreciate rare, standout fashion that can’t be found anywhere else.
DL designs are bold, adventurous, and unconventional, crafted to inspire confidence and make you stand out. Each piece is made to order, ensuring exclusivity and a perfect fit, with the option for customization, so your DL item feels truly personal and unique.
We believe in creating clothing that not only stands out but also sustainable. By making each piece to order, we eliminate waste and ensure that each garment is crafted with care, reflecting our commitment to quality over mass production.
Yes, customization is optional for DL designs. If you’re looking to add a personal touch to your garment, we offer customization services so you can make your piece even more unique to your style. Hit the chat button in the bottom right corner, and we’ll assist you! (Typically reply within an hour)
We prefer to call our pieces “collectible” rather than limited edition. Each collection is available for a limited time, and once it’s gone, it’s discontinued, making each DL piece rare and special.
DL uses premium, high-quality fabrics that are hand-selected to ensure the best fit, comfort, and durability. We also incorporate sustainable materials wherever possible, staying true to our eco-conscious values.
Our team is dedicated to providing personalized, responsive support. Whether you have questions about sizing, customization, or order status, you can reach us via email at thedicksonlim@gmail.com or DM us on Instagram, and we’ll aim to respond within an hour. Hit the chat button in the bottom right corner, and we’ll assist you! (Typically reply instantly)
By choosing a DL design, you’re supporting a sustainable fashion model. Our made-to-order approach reduces waste by only producing what is purchased, and we prioritize eco-friendly materials in our collections, making your purchase a responsible choice for the planet.
CONTACT US
Contacts us at orders@thedicksonlim.com
Contact us at +60138891188 on WhatsApp
Contact us via Direct Message on Instagram (@thedicksonlim)
FAQs
ORDERS
Since all DL pieces are made to order by master artisans, production can take 2-3 weeks, depending on the complexity of the design. You’ll be notified as soon as your order is ready for shipping.
If your DL piece doesn’t fit as expected, we’re here to help! We offer a full replacement at no additional cost for incorrect sizes. Simply contact our customer service team, and we’ll assist you in arranging the replacement and cover the shipping costs for your new item. Your satisfaction is our priority!
We offer a detailed size guide and virtual consultations to help you get the perfect fit. If you’re unsure about sizing, feel free to contact us for assistance. Hit the chat button in the bottom right corner, and we’ll assist you! (Typically reply instantly)
SIZE GUIDE
| SIZE | LENGTH(CM) | CHEST(CM) | SHOULDER(CM) | SLEEVE LENGTH(CM) | HEIGHT(CM) | WEIGHT(KG) |
|---|---|---|---|---|---|---|
| S | 70 | 130 | 65 | 53.5 | 140-155 | 45-55 |
| M | 72 | 135 | 67 | 54.5 | 150-165 | 55-65 |
| L | 74 | 140 | 69 | 55.5 | 160-175 | 60-75 |
| XL | 76 | 145 | 71 | 56.5 | 170-185 | 70-85 |
| XXL | 78 | 150 | 73 | 57.5 | 180-195 | 75-90 |
| SIZE | LENGTH (CM) | WAIST (CM) | HIP (CM) | HEIGHT (CM) | WEIGHT (KG) |
|---|---|---|---|---|---|
| S | 99 | 70-75 | 90 | 160-170 | 45-55 |
| M | 101 | 75-80 | 95 | 165-175 | 55-65 |
| L | 103 | 80-85 | 100 | 170-185 | 60-75 |
| XL | 105 | 85-90 | 105 | 175-185 | 70-85 |
| XXL | 107 | 90-95 | 110 | 180-195 | 75-90 |
| SIZE | LENGTH(CM) | CHEST(CM) | SHOULDER WIDTH(CM) | SLEEVE LENGTH(CM) | HEIGHT(CM) | WEIGHT(KG) |
|---|---|---|---|---|---|---|
| S | 69 | 96 | 42 | 20.5 | 155-170 | 45-55 |
| M | 71 | 98 | 44 | 22.5 | 165-175 | 55-65 |
| L | 73 | 100 | 45 | 24.5 | 170-185 | 60-75 |
| XL | 74 | 102 | 47 | 26.5 | 175-185 | 70-85 |
| XXL | 76 | 104 | 49 | 27.5 | 180-190 | 75-90 |
| SIZE | SHOULDER WIDTH (CM) | CHEST (CM) | LENGTH (CM) | SLEEVE LENGTH (CM) | HEIGHT (CM) | WEIGHT (KG) |
|---|---|---|---|---|---|---|
| S | 64 | 132 | 67 | 28 | 160-170 | 45-55 |
| M | 66 | 136 | 69 | 29 | 165-175 | 55-65 |
| L | 68 | 140 | 71 | 30 | 170-180 | 60-75 |
| XL | 70 | 144 | 73 | 31 | 175-185 | 70-85 |
FAQs
SHIPPING
We ship through our trusted partner DHL, ensuring that your order typically arrives within 3-5 days after shipment.
All orders are shipped from Malaysia.
CUSTOMER CARE
CAN WE HELP?
FREQUENTLY ASKED QUESTIONS
Your DL piece is more than just clothing—it’s a rare, exclusive part of fashion history. Each collection is available for only one season only, meaning what you own is a limited piece and won’t be restocked or recreated. By wearing DL, you’re not just showcasing bold, innovative design, but also holding a collectible piece that reflects your adventurous spirit and unique taste. Owning a DL garment makes you part of a select group of individuals who appreciate rare, standout fashion that can’t be found anywhere else.
DL designs are bold, adventurous, and unconventional, crafted to inspire confidence and make you stand out. Each piece is made to order, ensuring exclusivity and a perfect fit, with the option for customization, so your DL item feels truly personal and unique.
We believe in creating clothing that not only stands out but also sustainable. By making each piece to order, we eliminate waste and ensure that each garment is crafted with care, reflecting our commitment to quality over mass production.
Yes, customization is optional for DL designs. If you’re looking to add a personal touch to your garment, we offer customization services so you can make your piece even more unique to your style. Hit the chat button in the bottom right corner, and we’ll assist you! (Typically reply within an hour)
We prefer to call our pieces “collectible” rather than limited edition. Each collection is available for a limited time, and once it’s gone, it’s discontinued, making each DL piece rare and special.
DL uses premium, high-quality fabrics that are hand-selected to ensure the best fit, comfort, and durability. We also incorporate sustainable materials wherever possible, staying true to our eco-conscious values.
Our team is dedicated to providing personalized, responsive support. Whether you have questions about sizing, customization, or order status, you can reach us via email at thedicksonlim@gmail.com or DM us on Instagram, and we’ll aim to respond within an hour. Hit the chat button in the bottom right corner, and we’ll assist you! (Typically reply instantly)
By choosing a DL design, you’re supporting a sustainable fashion model. Our made-to-order approach reduces waste by only producing what is purchased, and we prioritize eco-friendly materials in our collections, making your purchase a responsible choice for the planet.
CONTACT US
Contacts us at orders@thedicksonlim.com
Contact us at +60138891188 on WhatsApp
Contact us via Direct Message on Instagram (@thedicksonlim)
FAQs
ORDERS
Since all DL pieces are made to order by master artisans, production can take 2-3 weeks, depending on the complexity of the design. You’ll be notified as soon as your order is ready for shipping.
If your DL piece doesn’t fit as expected, we’re here to help! We offer a full replacement at no additional cost for incorrect sizes. Simply contact our customer service team, and we’ll assist you in arranging the replacement and cover the shipping costs for your new item. Your satisfaction is our priority!
We offer a detailed size guide and virtual consultations to help you get the perfect fit. If you’re unsure about sizing, feel free to contact us for assistance. Hit the chat button in the bottom right corner, and we’ll assist you! (Typically reply instantly)
SIZE GUIDE
| SIZE | LENGTH(CM) | CHEST(CM) | SHOULDER(CM) | SLEEVE LENGTH(CM) | HEIGHT(CM) | WEIGHT(KG) |
|---|---|---|---|---|---|---|
| S | 70 | 130 | 65 | 53.5 | 140-155 | 45-55 |
| M | 72 | 135 | 67 | 54.5 | 150-165 | 55-65 |
| L | 74 | 140 | 69 | 55.5 | 160-175 | 60-75 |
| XL | 76 | 145 | 71 | 56.5 | 170-185 | 70-85 |
| XXL | 78 | 150 | 73 | 57.5 | 180-195 | 75-90 |
| SIZE | LENGTH (CM) | WAIST (CM) | HIP (CM) | HEIGHT (CM) | WEIGHT (KG) |
|---|---|---|---|---|---|
| S | 99 | 70-75 | 90 | 160-170 | 45-55 |
| M | 101 | 75-80 | 95 | 165-175 | 55-65 |
| L | 103 | 80-85 | 100 | 170-185 | 60-75 |
| XL | 105 | 85-90 | 105 | 175-185 | 70-85 |
| XXL | 107 | 90-95 | 110 | 180-195 | 75-90 |
| SIZE | LENGTH(CM) | CHEST(CM) | SHOULDER WIDTH(CM) | SLEEVE LENGTH(CM) | HEIGHT(CM) | WEIGHT(KG) |
|---|---|---|---|---|---|---|
| S | 69 | 96 | 42 | 20.5 | 155-170 | 45-55 |
| M | 71 | 98 | 44 | 22.5 | 165-175 | 55-65 |
| L | 73 | 100 | 45 | 24.5 | 170-185 | 60-75 |
| XL | 74 | 102 | 47 | 26.5 | 175-185 | 70-85 |
| XXL | 76 | 104 | 49 | 27.5 | 180-190 | 75-90 |
| SIZE | SHOULDER WIDTH (CM) | CHEST (CM) | LENGTH (CM) | SLEEVE LENGTH (CM) | HEIGHT (CM) | WEIGHT (KG) |
|---|---|---|---|---|---|---|
| S | 64 | 132 | 67 | 28 | 160-170 | 45-55 |
| M | 66 | 136 | 69 | 29 | 165-175 | 55-65 |
| L | 68 | 140 | 71 | 30 | 170-180 | 60-75 |
| XL | 70 | 144 | 73 | 31 | 175-185 | 70-85 |
FAQs
SHIPPING
We ship through our trusted partner DHL, ensuring that your order typically arrives within 3-5 days after shipment.
All orders are shipped from Malaysia.
